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username
password
Municipality

teal = live from Swordfish · amber = live from NRMP · grey = derived / manual milestones · counts are last-30-day event volumes

ETL status: checking...
accounts in journey (30d)
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paid on today
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PTPs made (7d)
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field jobs (30d)
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via NRMP

flow · sms journey → field / legal (7 days)

sms journey · accounts currently at each stage

operational work queues

loading SMS / e-mail queue…

loading work queues…

book status pulse · latest account sub-status mix

awaitingpaid ptp/plan24h wait querylapsed/escalated

event stream · all systems

pulse · events per hour

live · now

phase 07 · credit control / field services · NRMP live

filters
loading activity…

job map · gps from jobcards · zoom & pan

toggle job types in the filter bar · click a marker → account thread

sla · completed vs target

top failure reasons

debt aging · rand-weighted · latest snapshot

30d60d90d120d150d180d365d365d+

phase

gis · field jobs on the ground

field jobs use the operational job-type colours · blue points are Matjhabeng SG properties · use the map layer control to show or hide either source · click a point for its account, GIS-Key and 21-character SG key

NRMS operations observer

Current operational status from NRMS. This module is embedded in NRC Process Monitor and does not issue, update, dispatch or alter source records.

Observe only
Read-only mode. Future operational actions remain disabled until the approved switchover.

Latest NRMS jobcards · municipal workload dial

Checking the NRMS SQL Server source…

Building the municipality activity model…

Revenue operations

Three-way property match

Reconcile the municipal account book to the legal valuation roll and the Surveyor-General property register.

Preparing Revenue Operations

Checking source readiness and the latest reconciliation run…

timeline — every touch across systems (live from swordfish + nrmp)

search an account to see its full journey

field jobs for this account

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